Privacy Policy

Last updated: 20 October 2026

At Shuju Tissues, we respect your privacy and are committed to protecting your personal information.

Information We Collect

When you visit our website or place an order, we may collect your name, phone number, email address, billing and delivery address, order details, and information necessary to process your purchase.

How We Use Your Information

We use your information to:

Process and deliver orders.
Confirm orders and communicate delivery updates.
Respond to customer inquiries and complaints.
Process payments, refunds, and order-related requests.
Improve our website, services, and customer experience.
Send promotional messages only where permitted and, when required, with your consent.

Payments

Online payments are processed through the selected payment service provider. Shuju Tissues does not intend to store customers’ complete card details on its own systems. Payment information is handled according to the relevant provider’s policies and security procedures.

Sharing of Information

We may share necessary information with payment processors, courier companies, website service providers, and other parties involved in fulfilling your order or meeting legal obligations. We do not sell customers’ personal information.

Cookies

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the shopping experience.

Data Security and Your Rights

We take reasonable measures to protect personal information. You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and operational requirements.

Third-Party Services

Our website may use third-party services that have their own privacy policies. We encourage customers to review those policies when using such services.